All posts from December 2018

How to incorporate Client Experience (CX) in your accountancy firm

Client Experience has been around as a buzz word in the marketing arena for a few years now, but what exactly does it mean, what is its importance, and how can accountancy firms embrace it? Recent research has shown that client experience will replace price as the key differentiating factor by 2020, so it’s definitely […]


Ophelia’s Pre-Christmas 30 Mile Run Challenge!

I am the final member of Consortium to do a physical challenge to support our charity, the Sussex Cancer Fund. I have set myself the challenge of running 30 miles before Christmas! This will definitely be a challenge for me because I have never been a long distance runner, as well as completing the distance […]