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How to build a customer-focused culture

How do you Build a Customer-Focused Culture?

Having company values that centre around the customer is imperative for the professional services industry. Solicitors, Accountants and professional advisors rely heavily on building trusted, long-lasting and respectful relationships. And…

hands bringing together puzzle pieces

Living Your Firm’s Core Values

How can you effectively convey your firm’s core values to your employees, encouraging them to embody these values and become enthusiastic advocates for your firm’s external marketing efforts? When it…

A woman on the phone responding to enquiries

Generating and Converting Enquiries for your UK Law Firm

In today’s competitive legal landscape, generating enquiries for your firm is only the first step. Converting those enquiries into profitable work is the true challenge. To thrive in a service…

Top Ten Free Things you can do to Promote your Business

Top 10 Free things you can do to promote your business (or nearly free)

Even if your business has a huge marketing budget, you can still take advantage of our top 10 free things you can do to promote your business. Marketing for professional…

The Consortium of Professional Advisors Logo

Who are the Consortium of Professional Advisors?

The Consortium of Professional Advisors is a diverse group of suppliers to the Legal Sector. The group includes Compliance, IT, Insurance, Marketing, Burnout Coaching, Risk Management, Legal Sector Merging, and…

a person using a computer

How Law Firms Can Leverage Technology to Retain their Staff

Cultural attitudes to work have shifted dramatically over the last few years and the legal sector – where it is traditional to demand long hours without complaint – has felt…

woman handling documents containing client information

5 ways to get clients to submit information when you want them to

How much easier would your life be if you got client information the first time you asked? Having to chase clients can be anxiety-inducing and is always a waste of…

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Internal communications – are you nailing it or failing it?

Working preferences have changed dramatically over the past few years and the increase in hybrid working has placed even more emphasis on the importance of employee communications.  With employees now…

Run your own networking event

Why you Should Consider Running your own Networking Event

The reasons why businesses attend networking events are varied; some want to gain new clients and increase their brand awareness, others want to create new business partnerships or are simply…