Managing different personality types is all about creating harmony between individuals and ensuring they work together as a team. Taking time to understand your team will make them feel appreciated, and in turn make them more loyal to the business. This is beneficial in so many ways. Understanding a person’s strengths will allow managers to immediately identify what the right job is for them, and how to direct team members in certain directions to complete different tasks or achieve different goals. 

Managing different personality types is a challenge

Being in a position of authority requires a certain personality itself. You need to understand that you have a responsibility to take initiative and to show competence. The traits you would want to see in a manager are likely things such as problem solving capabilities and a forward thinking mentality. You would also want a manager to demonstrate an ability to organise well.

It is up to a manager to make executive decisions regarding people’s roles. You must have confidence in your vision and what the best route towards this is. If you don’t know how to understand people and appreciate their strengths and weaknesses, you will not be able to organise them into an effective structure.

Do you have a meticulous, logical, and reserved individual making sales on the phone? Do you also have an enthusiastic and engaging person sitting behind a computer all day? Those roles should be switched! It may seem mildly insensitive for us to categorise people based on these traits, but most of the time, people lead with the traits they like the most and are best at. Assigning someone as a project leader who cannot organise well or cannot assert themselves will not only lead to poor project results but also awkward situations and potential conflicts.

Tools to discover personality types

Here are some tools you can use to better understand the personalities you work with, that you might more effectively manage them

  • DiSC. This stands for Dominance, Influence, Conscientiousness and Steadiness. This is a very reputable test for discovering your work personality. This is used by many businesses around the world as part of their onboarding process or team development.
  • The Enneagram. This is based around 9 different coping mechanisms. This is not about personality, but rather a look at what motivates individuals. What is the individual’s core fear? This tool is excellent for understanding people on a deeper level.
  • Socionics. This is work done by Carl Jung, whom the MBTI (Myers-Briggs) test is based off of. However, MBTI, although being the most popular, has received lots of criticism for its inaccuracy and deviation from Jung’s original work. Socionics, although harder to understand and less well-known, is more accurate and informative. It has 16 types, each type utilising 4 systems of intelligence.

Positive Environments

It is our duty as managers to ensure we can also create and nurture an environment where our employees feel valued as individuals. This means creating a positive work environment. We want our employees to feel safe and able to speak up for themselves and the interest of the company and workflow. Employees feeling valued in the workplace is a matter of persistent difficulty; for both employees and the employer.

There are many articles online discussing survey data taken from employees who say that they do not feel valued at work; they don’t feel like they can speak up to their manager. Not only this, there are also surveys that have discovered many managers would feel lost when having to deal with an employee in a more direct and complicated way. This information tells us that it is the employers responsibility to ensure that they are prepared and organised in a way which will ensure these errors do not occur.

Although employees feeling valued at work could be another matter entirely, when it comes to personality, it is related to this goal of harmony within the workplace. Understand each employee, consider who they are and what their traits are, then form a team from these people with each person exceeding in their own field to create overall harmony.

Ask your community

Remember to do your own research on what kind of workflows work for other organisations, what techniques other managers may use and so fourth. They may also have a different workplace with different types of people working there, but most of the time any tips will help you discover what is best for you and your team.

The ideas presented here require flexibility from all parties involved. They may also seem a little idealistic. However, more and more organisations are seeing results from taking part in regular team building activities, workshops and an increased focus on mental health support – all devices used to understand and value personalities. 

If you want to learn more about your team or how to manage a team, you can get in contact with us! We offer training, support and advice to anyone looking to help their team grow and expand their business. 

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